Report

6339: ECC ALERT ON "BRUSHING"

Thursday 25 October 2018
Download this report

The European Consumer Centre is alerting people about a banned practice known as ‘brushing’.

Brushing involves consumers receiving packages from China containing goods that they did not order; however, they are not charged for the item nor are there demands for further payments. 

The ‘brushers’ often bombard consumers with the cheap products in order to improve the rankings of online traders and boost sales.

Martina Nee of ECC Ireland says consumers do not have to return or pay for unsolicited goods.

Interviewee: Martina Nee | Clip duration: 0 minutes 17 seconds | Outwords: of charge back