Report

3289: EU ADVISORY ON TELECOMS PRODUCTS

Friday 25 May 2018
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The European Commission is advising the public to read the small print when entering into contracts with telecoms companies.

A recent EU survey found that 75% of telecoms websites examined infringed consumer law.

It says more and more people are having difficulties resolving disputes when issues arise.

Grace Bolton of the European Commission office in Ireland says there are a number of issues consumers should check when purchasing a telecoms product.

Interviewee: Grace Bolton | Clip duration: 0 minutes 20 seconds | Outwords: dispute resolution system